Faq

Aero-Gro Frequently Asked Questions (FAQ)

Welcome to the Aero-Gro FAQ page! Here, we address some of the most common questions about our products and services. If you don’t find the information you’re looking for, please feel free to reach out to us directly.

At Aero-Gro, we pride ourselves on efficiency and quality. The production time for our indoor growing systems typically ranges from 4 to 6 weeks, depending on the specific model and any customizations. Once your order is confirmed, we will provide you with a more accurate timeline.

Shipping times may vary based on your location. Generally, once your order has been produced and is ready for dispatch, you can expect delivery within 5 to 10 business days for locations within the continental U.S. For international shipping, please allow additional time, and we’ll provide an estimated delivery date upon order placement.

Our support team is here to help! If you have any questions or need assistance with your Aero-Gro system, please reach out to our customer support team:

We also provide a range of resources, including user manuals and troubleshooting guides, on our website to assist you.

Yes! We offer step-by-step video guides on our YouTube channel to help you set up and maximize the use of your Aero-Gro system. These videos cover everything from assembly to advanced tips for optimizing your indoor growing experience. Check out our channel here.

Absolutely! We understand that every grower has unique needs. Aero-Gro offers customization options for various models. Please contact our sales team at sales@aero-gro.com to discuss specific customizations that meet your requirements.

Yes, we stand behind the quality of our products. Aero-Gro systems come with a one-year warranty covering manufacturing defects. For more details about our warranty policy, please refer to our warranty page or contact our support team.

Yes! Once your order has shipped, you will receive a confirmation email with tracking information. You can use this information to track the progress of your shipment until it arrives at your doorstep.

To stay in the loop about new products, promotions, and updates at Aero-Gro, we recommend subscribing to our newsletter and following us on social media:

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If you have any other questions not covered here, please don't hesitate to reach out to us. Thank you for choosing Aero-Gro, where we are committed to innovation in indoor agriculture!

Aero-Gro Genesis Indoor Hydroponic Garden