Frequently Asked Questions

Most products ship within 1–3 business days. Delivery within the continental US typically takes 5–10 business days. You'll receive a tracking number by email.

Each Hang-Ten system is hand-built to order here in Allentown, PA. Production typically runs 4–6 weeks depending on configuration and current order volume. We'll update you throughout the process.

Yes. You'll receive a shipping confirmation email with a tracking number once your order ships.

The Aero-Gro Pro 5-in-1 Meter measures pH, EC (electrical conductivity), TDS (total dissolved solids), salinity, and temperature — all in one IP67 waterproof device. Designed for hydroponics, aeroponics, aquariums, pools, and drinking water testing.

For active growers, calibrate every 30 days. Always calibrate before starting a new grow cycle. The Aero-Gro pH Recalibration Kit includes pH 4.01, 7.01, and 10.01 buffer powders and takes about 5 minutes.

Yes — the Hang-Ten system is modular by design. Use our System Builder to configure your exact setup, or contact us for custom configurations.

All Aero-Gro systems include a one-year warranty covering manufacturing defects. The Pro 5-in-1 Meter is covered for 12 months from purchase. Consumables (buffer powders, growing media) are excluded.

📞 Phone: (610) 657-8800 — Mon–Fri 9am–5pm ET
✉️ Email: support@aero-gro.com
🎬 YouTube: Free tutorials at youtube.com/@aerogro